Clickz Terms of Service - Policies

Clickz Terms of Service - Policies

Clickz acts as a neutral provider of web hosting services to the global Internet. Clickz may suspend services provided to you or cancel your account if determined that you have violated Clickz policies. Clickz is required to enforce the Acceptable Use Policies of our upstream network providers. These include, but are not limited to Sprint, Level3, Verizon and XO Communications.

LAWFUL PURPOSE

Clickz may refuse service to anyone. You may use Clickz services only for lawful purposes. You may not transmit any materials that are in violation of any Federal, State or Local laws. You may not transmit any copyrighted materials or material protected by trade secrets. Clickz will make the decision as to whether materials violate its policies.

SPECIFIC ACCEPTABLE USE POLICIES UNAUTHORIZED USE

Clickz will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. This includes "social engineering" (tricking other people into releasing their passwords), password cracking, security hole scanning, etc. Any of these actions by a Clickz customer, whether or not the attacked account or computer belongs to Clickz, will result in action against the attacker. Possible actions include warnings, account suspension or cancellation, and civil or criminal legal action, according to the seriousness of the attack.

Clickz may deny use of *.clickz.org third-level domain names which are found to be obscene, offensive, or pornographic. Content which is referenced by a *.clickz.org third-level domain may not be obscene, offensive, or pornographic. Determining these criteria is within Clickz's sole discretion.

ZERO TOLERANCE

If you send unsolicited email or cross post to Usenet newsgroups, you may be subject to immediate cancellation. Clickz may cancel your account and terminate your services immediately, with no prior notice and no refund of unused service fees. This policy is to promote proper Internet etiquette.

PAYMENT POLICIES

Initial Fees
Payment of the setup fee and first period's monthly charges are required for Clickz to activate your service. Setup fees are non-refundable. Fees for domain name setup, renewal, or transfer are non-refundable.

Clickz will notify you by email if the initial charge to your card is declined. A second attempt to bill the card will be made in three days. If the card is again declined and you have not provided alternate valid credit card information, Clickz will cancel your order. Please note that services will not be activated until payment is received.

Payment by check will only be allowed for payment periods of 6 and 12 months. Service for check paying customers will only be activated after your check clears bank processing.

Monthly Recurring Charges
You must pay for your service by the first day of each billing cycle. Billing cycles are based on when you initially signed up for service. For instance, if you started service on the 15th of the month, your billing due date will be on the 15th each month thereafter.

When paying by credit card, we will automatically charge your credit card on the first day of your billing cycle which may be 1, 6 or 12 months. Your account will be suspended if three attempts to charge the card are declined. Clickz will notify you by email if your account is suspended, so that you may provide us with another credit card.

CANCELLATION

Clickz reserves the right to cancel your service at any time. Upon cancellation, Clickz will refund any unused amounts that you have paid. If your account is cancelled because you have violated Clickz usage policies, no refund will be paid.

You may cancel your service at anytime. You can use the online cancellation form located within your Control Panel. You may also cancel your account using fax or regular mail. Any accounts cancelled by fax or regular mail must include:

  • Account name
  • The primary contact's valid signature
  • Reason for cancellation
  • Last four digits of the credit card or Checking account number on file

The customer is responsible for all money owed on the account from the time it is established to the time that cancellation has been confirmed by Clickz.

Transferring your domain away from Clickz does not mean your account is automatically cancelled. You must notify Clickz to cancel your account, using one of the methods listed above.

Refunds will only be given for full, pre-paid months of service. If you are due a refund, Clickz will send a check or refund your credit card within 30 days of cancellation receipt.

PRICING POLICY

Clickz will not change your fees during the middle of your billing cycle. If fees change, they will go into effect the first day of your next billing cycle.

If you signed up for Clickz under a special promotion and you change your services, the special promotion pricing will no longer be valid for your new services.

Clickz may change package features and specifications at its discretion.

INDEMNIFICATION

Customer agrees that it shall defend, indemnify, save and hold Clickz harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Clickz, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Clickz against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Clickz's server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from Clickz's server.

DISCLAIMER

Clickz will not be responsible for any damages customers or their enterprises may suffer. Clickz makes no warranties of any kind, expressed or implied for services we provide. Clickz disclaims any warranty, merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non-deliveries, wrong delivery, any and all service interruptions caused by Clickz and its employees. Clickz reserves the right to revise its policies at any time.

LIMITATION OF LIABILITY

In no event shall Clickz be liable to customer for any damages resulting from, or related to, any failure or delay of Clickz in providing access to the internet under this agreement. Clickz makes no warranties of any kind, expressed or implied for services we provide. Clickz disclaims any warranty, merchantability or fitness for a particular purpose. In no event shall Clickz be liable to customer for any indirect, special or consequential damages or lost profits arising out of or related to this agreement, the performance or breach thereof, or the accuracy or correctness of databases or the information contained therein, even if Clickz has been advised of the possibility thereof. Any claim or legal action arising out of failure, malfunction or defects in Clickz services or goods, or arising from this contract in any respect, shall be brought within a period of one (1) year following the occurrence or said claim shall be deemed waived. Clickz's liability to customer hereunder, if any, shall in no event exceed the total amount customer paid to Clickz hereunder. Clickz will not be responsible for any damages suffered by customer in any way related to this agreement. This includes loss of data resulting from delays, non-deliveries, wrong deliveries, and any and all service interruptions caused by Clickz and its employees by its own negligence or customers errors or omissions. Clickz reserves the right to revise its policies at any time.

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